Distance is not a problem. Time is money. Therefore, our after-sales service department is available 24 hours a day, 365 days a year, ready to listen carefully to your opinions and guide you through the detection, understanding and resolution of problems to reduce downtime. Contact experienced engineers for remote guidance in case of difficult problems.When you call, the solution is already at hand.
According to guoji's many years of experience in the production of plate rolling machine, we will prepare a set of wearing parts when the equipment is delivered to ensure the normal use of the equipment. If the wearing parts are used up, spare parts should be prepared in time. Customers can contact our after-sales service team and we can provide them at any time. Or they can buy them by themselves according to our list. We promise that within one year warranty, we will replace any parts that are not damaged by human.
You've just invested in a new set of equipment and you're hoping for a quick return. The first step in a long term successful operation is equipment installation and operator training. We have prepared operating instructions and video presentations for customers. In addition, Guoji provides customers with a team of high-quality engineers and foreign trade personnel, who can patiently guide customers to install, debug and use equipment online. If the customer service staff needs on-site guidance, we can also provide paid.
You've just invested in a new set of equipment and you're hoping for a quick return. The first step in a long term successful operation is equipment installation and operator training. We have prepared operating instructions and video presentations for customers. In addition, Guoji provides customers with a team of high-quality engineers and foreign trade personnel, who can patiently guide customers to install, debug and use equipment online. If the customer service staff needs on-site guidance, we can also provide paid.
Plate rolling machine production has a set of standardized procedures.Each equipment has its own unique number and database. Detailed records are recorded from the design, production and delivery of the equipment. After years of intensive use of your equipment, it may need some repair or parts. If your equipment needs to be overhauled, refurbished, modified or provided with spare parts for old equipment, Guoji can provide the service. If you buy used guoji equipment and need documents, we can also provide services.
Since all of our equipment is manufactured in-house, we have an extensive library of information on all the machines we have built over the years that can be supplied on demand.
